Orders are shipped Monday – Friday and leave us within 24-hours. If your order is placed before 2:00pm AEST, we aim to have it shipped the same business day. Orders placed over the weekend or public holidays will ship the next business day. Once your order has shipped, your package will usually arrive within a week, but this depends on your location.

Custom made screen protectors often have slightly longer lead times, this is based on the design and cut process and the number of protectors needing to be produced. We will let you know expected shipment dates at the point of purchase.

International Deliveries

Our main carrier for International Deliveries is Australia Post International. Parcels are trackable at Australia Post, or the local postal or EMS operator. We will update your order with the tracking information once the order ships.

If you're located in NZ, US, UK, South Africa, Hong Kong, Singapore, Japan or Canada, ScreenShield covers all import duties and taxes. For other countries, we'll happily ship - but please note that import duties may be applied by local authorities.

Check our International Shipping updates page for updates for specific countries.

Changing your shipping address

You can self-change your shipping address on the order confirmation page right up until your order ships. You can access the order confirmation page after your order is received, or from within the order processing email.

We're unable to take any responsibility for a package delivered to an incorrect address where the information provided by the customer is inaccurate.

Please check your browser address autofill settings as sometimes incorrect or outdated addresses are passed in the customers web browser and as always, we recommend checking carefully your shipping address in the order confirmation page and make any updates as soon as possible. Once your order ships, we're unable to update the delivery address.

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Shipping

Australian Deliveries

New Zealand Deliveries

United States Deliveries

International Deliveries

Changing your shipping address

Returns & Refunds

Order Cancellations

For Defective & Damaged Products

For Customer Remorse

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